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Lowering the Cost of Poor Quality with an Effective Quality Management System and Integrating Risk Management Principles


The training is designed to be a three-hour course. The general course agenda is as follows

  • Overview
  • Part One - What is Needed in Your Quality Management System and Why
  • Part Two - Risk Management's Role
  • Part Three - Cost of Poor Quality
  • Final Group Discussion and Course Evaluations


Quality Managers, Technical Managers, Laboratory Managers

Learning Outcomes:

  • Demonstrate the role of Quality Management System elements, when they are effective and fully integrated into laboratory, have on reducing the Cost of Poor Quality.
  • Show how Risk Management can help prevent, mitigate and reduce errors.
  • Explain how the Cost of Poor Quality impacts your laboratory, hurts the bottom-line and how it can be measured.
  • Provide participants insights and information to impart within their organization on the value of quality programs, risk management and initiatives to reduce the Cost of Poor Quality

$120 for TNI members and $165 for non-members
$425 group rate (5+ students) for TNI members, $600 group rate (5+ students) for non-members

Note: No certificates are automatically provided with this training. If you wish to receive a Certificate of Completion (CoC) for your records, there will be an additional $30 charge per person for the course. A passing score of at least 70% must be received on the exam in order to receive CEUs and a CoC. Scores of less than 70% will receive a Certificate of Attendance. When you have completed the course, contact Suzanne Rachmaninoff at for your certificate.



Start Date:
Thursday 22nd October 2020, 11:00am EDT

3 hours

Presented By:

Scott Siders

About the Presenter:
Scott Siders has 40 years of experience in the environmental services sector, primarily in quality assurance management and laboratory accreditation. He has worked at the USEPA, Illinois EPA and in the private sector. He has been involved directly with NELAC and TNI for the past 25 years. Scott has served on the NELAC Quality Systems Committee and the TNI Chemistry Expert Committee. Scott currently serves on the TNI Board of Directors and the Laboratory Accreditation Systems Executive Committee. Scott has made numerous presentations and conducted training at regional and national conferences.